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energi campers west coast - usa motorhome rental companies

Energi Campers West Coast

Founded in 1996 and operating mostly on the Westcoast with some connection on the Eastcoast.

We cater to three "target" groups: Domestic Rentals, International Rentals and International Longterm Rentals.

Internationally we are known as one of the best qualified companies for Rentals of Campervans and Passenger vans.

Our corporate officers can bring over 12 years of experience in International RV Rental with being into the business long before. The Supplier is incorporated. The personal touch and the multilingual staff can adapt to the International Traveler in a way that is unmatched in the U.S. RV-Rental Industry.

Our Mission is to provide the finest travel experience with quality vehicles for an affordable rate.

Energi Campers West Coast Rental Terms for travel between 01-Jan-2010 and 31-Dec-2010



Terms of booking on this website

Information disclaimer
The rates on this website are often heavily discounted. This is due to our negotiated rates and bulk buying power. On very rare occasions, a rate may be displayed incorrectly due to our, or a vehicle supplier's error. In such a case, if you book with us at a quoted rate that is incorrect, we will notify you of any price change and give you the option to proceed or cancel. We make every effort to keep information on our site up to date, but we cannot guarantee this website is free of errors or omissions and retain the right to update or change the information published at any time.

Liability
To the extent permitted by law we/the owners of this website will not be liable to you or to any third party (whether in contract, tort, or otherwise) for any direct, indirect or consequential loss or damage (including but not limited to any accident, injury, delay or loss of enjoyment) arising out of your reliance upon information contained on this website, including but not limited to your use (or inability to use) any products or services described or procured through this website.

When you pick up your vehicle, you will be required to sign a rental agreement with the supplier of the vehicle. Your rental and use of the vehicle will be governed by the terms of the rental agreement and any other documentation or information provided to you by the supplier at the time you pick up your vehicle. The rental agreement is between you and the supplier and we will not be liable to you or to any third party in relation to the terms of the supplier’s rental agreement or any other documentation provided to you by the supplier at the time of pick up.

While we will make reasonable efforts to ensure we are representing only reputable suppliers, we make no warranty about the fitness or suitability of any third party (supplier) product or service and will not accept responsibility for the quality or fitness of any vehicle. We welcome feedback from our customers on their experience with our suppliers. We may, at our discretion, provide you with reasonable assistance in resolving any dispute you may have with a supplier.

Our total liability to you in relation to your use of this website and the information contained on this website will not exceed the dollar amount of the deposit we have received from you in relation to your booking/rental. Refunds will not be made for bookings cancelled due to inclement weather. Again, we strongly recommend that you take out travel insurance. Your use of this website is governed by the laws of New Zealand and the jurisdiction of the New Zealand courts.

Booking information
To make a booking you must complete our booking form which is easy to follow and secured with the latest encryption technology. Once we receive your form, we will, subject to availability, confirm your booking by emailing you a confirmation voucher and invoice. The deposit required to secure your vehicle (as shown on the secure booking page) will only be processed on your credit card when your booking is confirmed. Please note that a 1.75% credit card charge will be added when your payment is processed.

A booking is confirmed when you have been emailed a confirmation voucher and at this stage the deposit is processed on your card and becomes non-refundable and any cancellation fees stated in the supplier's terms apply. Upon receipt of your confirmation, please check your details carefully and notify us immediately if there are any incorrect details, as it may not be possible to make changes at a later date.

If you are booking via phone, please make sure you have read the terms and conditions of the vehicle you wish to rent first. Our reservations consultant will ask you if you have read the terms and agree to them before proceeding. The onus is always on the renter to ensure they make themselves fully aware of the terms displayed on our website.

Information disclosure
In booking on this website you acknowledge that we disclose your information to your selected Supplier in order to provide the requested rental services.

Amendments
Please note that some suppliers treat an amendment as a new booking and apply the rate current at the time the amendment is made to recalculate the entire booking amount (not just the days changed). If the rental period is increased, an additional deposit may be required. If the rental period is shortened which results in a reduction of the rental charges, the deposit amount will remain unchanged, and the difference between the original and revised deposit is forfeited (it cannot be used towards remaining rental charges). To request a change to a confirmed booking, please use the alterations request link on your confirmation. Any alterations are subject to availability and the approval of the supplier. In addition to the alteration policy of the supplier stated in their terms, the following charges will apply:
Car rental alterations (all charges stated in local currency):
To change dates or times that result in a recalculation of rental rates, or to change vehicles or locations: 25.00
To add or remove extras to/from a confirmed booking: 10.00
Motorhome rental alterations (all charges stated in local currency):
To change dates or times that result in a recalculation of rental rates, or to change vehicles or locations: 75.00
To add or remove extras to/from confirmed booking: 20.00
The alteration fee will not be charged if your alteration request is not possible.

Vehicle Capacity and fitness to drive
Under no circumstances are you permitted to carry more passengers than the vehicle you rent is legally registered to carry, and if you do your insurance may be invalidated. The number of seatbelts (and passengers) is indicated next to each vehicle on this website. Luggage capacity where shown is an indication only and we will not be responsible should you be unable to fit your entire luggage into a vehicle. It is your responsibility to choose a journey that is within your capabilities. A vehicle supplier can refuse to rent a vehicle to any person who is in their opinion unfit to drive or does not meet eligibility requirements. In such circumstances we will have no further liability to you.


Energi Campers West Coast Insurance

Insurances/deductibles
Rental and Leases carry liability insurance with statutory limits directly to the customer and indirectly up to 1 MIO US$ through The Supplier. Collision Damage Reduction can be purchased through CDR Coverages which will reduce your risk down to deductibles. In any case of liability or collision the customer is responsible for the first 800.-- US$. If customer is under 25 years of age the responsibility is 1500.-- US$. Theft deductible is 2000.-- US$. For any accident or theft there would be a need of a police report or coverages will not apply. For theft customer must be in possession of the key and later research must proof that vehicle was properly locked.

Exemption of coverage:
Unlimited responsibility for damages caused to roof or roof items by striking overhead objects, damages by backing up, parking damages, damages that occur inside rv parks, off road, parking lots, service stations etc. and damages caused by negligence or while violating the rental agreement. All Interior damages are also not covered. Damages caused to tires, wheels or the undercarriages by driving over curbs, into nails or any obstructions.

Buy with buyback:
Deductible is the buyback amount.

Accidents
The customer must obtain a police report (or at least a police report number to order the finished report) and a business card from the officer on the scene. The Supplier must be contacted the next business day by phone and customer must write separate report and send to The Supplier. (it is always helpful to make pictures). Customer must supply The Supplier with name address, tel number, driver license number and vehicle make, model and license plate from the driver of the other vehicle. Customer is not allowed to admit any guilt, not to the other driver nor to the police officer on the scene.

On rental contracts
The Supplier will be financially responsible for breakdowns to drive train. Breakdowns on other parts or the living area might or might not be repaired on the road at our discretion. If not repaired, customer will not be held responsible. Regular maintenance service will have to be performed to The Supplier’s satisfaction and will be refunded.

On lease contracts
The Supplier will provide 30 days warranty or 3000 miles (whatever occurs first) on the drive train. All other breakdowns or after the warranty period will be the full responsibility of the customer. Regular maintenance service will have to be performed to The Supplier’s satisfaction and will be the responsibility of the customer.

On buy with buyback contracts

The Supplier will provide 30 days warranty or 2000 miles (whatever occurs first) on the drive train. All other breakdowns or after the warranty period will be the full responsibility of the customer. Regular maintenance service will have to be performed to The Supplier’s satisfaction and will be the responsibility of the customer.

Refunds
Refunds for repairs or not scheduled service over the amount of 100.-- needs to be   authorizes by The Supplier before work is done or refund payment might not be acknowledged. Unnecessary repairs that does not solve the problem will not be refunded !

Vacation interruption of 7 working days or less will be responsibility of customer. Interruption caused by breakdown (drivetrain only) of 8 working days or more will be refunded by The Supplier to max. daily NET rental rate incl. Tax. (CDR and any extra services are not refundable). Interruption refunds are not paid while waiting for NON drivetrain repairs.

Towing/Roadside assistance:
Towing will not be provided by The Supplier. We do however strongly recommend the membership with AAA/CAA (around 120-130 US$). We will be able to apply on your behalf beforehand and have it charged directly to your creditcard. Membership offers 24 hours towing and other services like locked in key, running out of gas etc. It will also offer 10% rebate on a lot of RV Parks and Hotels in the USA and Canada.

Insurances/deductibles

Rental and Leases carry liability insurance with statutory limits directly to the customer and indirectly up to 1 MIO US$ through The Supplier. Collision Damage Reduction can be purchased through CDR Coverages which will reduce your risk down to deductibles. In any case of liability or collision the customer is responsible for the first 800.-- US$. If customer is under 25 years of age the responsibility is 1500.-- US$. Theft deductible is 2000.-- US$. For any accident or theft there would be a need of a police report or coverages will not apply. For theft customer must be in possession of the key and later research must proof that vehicle was properly locked.

Exemption of coverage:
Unlimited responsibility for damages caused to roof or roof items by striking overhead objects, damages by backing up, parking damages, damages that occur inside rv parks, off road, parking lots, service stations etc. and damages caused by negligence or while violating the rental agreement. All Interior damages are also not covered. Damages caused to tires, wheels or the undercarriages by driving over curbs, into nails or any obstructions.

Buy with buyback: Deductible is the buyback amount.


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