Real Value RV Rental 2011-2012 Rental Terms for travel between 01-Jan-2007 and 31-Dec-2019

The terms and conditions for this period are currently unavailable. If your travel dates fall within these terms, please contact us as new terms may apply which affect the cost of your rental.

Terms of booking on this website

Information disclaimer
The rates on this website are often heavily discounted. This is due to our negotiated rates and bulk buying power. On very rare occasions, a rate may be displayed incorrectly due to our, or a vehicle supplier's error. In such a case, if you book with us at a quoted rate that is incorrect, we will notify you of any price change and give you the option to proceed or cancel. We make every effort to keep information on our site up to date, but we cannot guarantee this website is free of errors or omissions and retain the right to update or change the information published at any time.

Liability
To the extent permitted by law we/the owners of this website will not be liable to you or to any third party (whether in contract, tort, or otherwise) for any direct, indirect or consequential loss or damage (including but not limited to any accident, injury, delay or loss of enjoyment) arising out of your reliance upon information contained on this website, including but not limited to your use (or inability to use) any products or services described or procured through this website.

When you pick up your vehicle, you will be required to sign a rental agreement with the supplier of the vehicle. Your rental and use of the vehicle will be governed by the terms of the rental agreement and any other documentation or information provided to you by the supplier at the time you pick up your vehicle. The rental agreement is between you and the supplier and we will not be liable to you or to any third party in relation to the terms of the supplier’s rental agreement or any other documentation provided to you by the supplier at the time of pick up.

While we will make reasonable efforts to ensure we are representing only reputable suppliers, we make no warranty about the fitness or suitability of any third party (supplier) product or service and will not accept responsibility for the quality or fitness of any vehicle. We welcome feedback from our customers on their experience with our suppliers. We may, at our discretion, provide you with reasonable assistance in resolving any dispute you may have with a supplier.

Our total liability to you in relation to your use of this website and the information contained on this website will not exceed the dollar amount of the deposit we have received from you in relation to your booking/rental. Refunds will not be made for bookings cancelled due to inclement weather. Again, we strongly recommend that you take out travel insurance. Your use of this website is governed by the laws of New Zealand and the jurisdiction of the New Zealand courts.

Booking information
To make a booking you must complete our booking form which is easy to follow and secured with the latest encryption technology. Once we receive your form, we will, subject to availability, confirm your booking by emailing you a confirmation voucher and invoice. The deposit required to secure your vehicle (as shown on the secure booking page) will only be processed on your credit card when your booking is confirmed. Please note that a 1.95% credit card or debit card surcharge will be added when your payment is processed.

A booking is confirmed when you have been emailed a confirmation voucher and at this stage the deposit is processed on your card and becomes non-refundable and any cancellation fees stated in the supplier's terms apply. Upon receipt of your confirmation, please check your details carefully and notify us immediately if there are any incorrect details, as it may not be possible to make changes at a later date.

If you are booking via phone, please make sure you have read the terms and conditions of the vehicle you wish to rent first. Our reservations consultant will ask you if you have read the terms and agree to them before proceeding. The onus is always on the renter to ensure they make themselves fully aware of the terms displayed on our website.

Information disclosure
In booking on this website you acknowledge that we disclose your information to your selected Supplier in order to provide the requested rental services.

Amendments
Please note that some suppliers treat an amendment as a new booking and apply the rate current at the time the amendment is made to recalculate the entire booking amount (not just the days changed). If the rental period is increased, an additional deposit may be required. If the rental period is shortened which results in a reduction of the rental charges, the deposit amount will remain unchanged, and the difference between the original and revised deposit is forfeited (it cannot be used towards remaining rental charges). To request a change to a confirmed booking, please use the alterations request link on your confirmation. Any alterations are subject to availability and the approval of the supplier. In addition to the alteration policy of the supplier stated in their terms, the following charges will apply:
Motorhome rental alterations (all charges stated in local currency): 25.00
The alteration fee will not be charged if your alteration request is not possible.

Vehicle Capacity and fitness to drive
Under no circumstances are you permitted to carry more passengers than the vehicle you rent is legally registered to carry, and if you do your insurance may be invalidated. The number of seatbelts (and passengers) is indicated next to each vehicle on this website. Luggage capacity where shown is an indication only and we will not be responsible should you be unable to fit your entire luggage into a vehicle. It is your responsibility to choose a journey that is within your capabilities. A vehicle supplier can refuse to rent a vehicle to any person who is in their opinion unfit to drive or does not meet eligibility requirements. In such circumstances we will have no further liability to you.

Refund Policy
We are committed to providing a quality service and aim for complete customer satisfaction. In the event of cancellation, any refunds or penalties are detailed in the terms and conditions of your selected vehicle that you are asked to read and accept at time of booking. In the event you are unsatisfied with our service, please contact us within 48 hours of placing your booking or request and we will work to resolve any issues and determine if compensation is due. In the event you have completed your rental and are unhappy with your vehicle, we are happy to assist you in seeking compensation from the operator of the vehicle.

This website is owned and operated by Motorhome Republic Ltd, a global leader in motorhome rental distribution. Our financial centre and marketing office is based at Level 4 Excelsior House, 6 Commerce St , Auckland, New Zealand. Thank you for booking with us.

Real Value RV Rental 2011-2012 Insurance

PROTECTION PACKAGE

Public Liability Insurance:
The public liability insurance is included in the nightly rental rate. The supplier is insured for damages to third parties and/or their property up to a limit of US$1 million. The public liability insurance that covers the registered drivers is only up to the statutory limit as stipulated by law of the State you are in at the time. This insurance amount is normally very low.

Top Service Inclusion:
The supplier has included an additional SLI third party insurance policy in the rental rates which increases the driver’s public liability insurance level to US$1 million – well above the statutory limits.
The maximum SLI insurance covers claims made by third parties against the rental company or the renter of the motorhome (for damage to third parties or their property). Passengers in the rented motorhome are not counted as third parties and the driver is therefore not insured for claims brought by them against him/herself.

Property Damage:
The renter is responsible up to the amount of $1,500 for the cost of damage to the rented Vehicle. The renter is also responsible for the cost of demurrage for the period the Vehicle is unavailable due to repairs. The Liability is applicable regardless of who is at fault and must be paid at the time the accident is reported to the supplier, not at the completion of the rental Period. In addition to the Liability an administration fee of $75 will be charged per claim.

Standard Liability:
The supplier’s rental charge includes a Standard Liability of $1,500.
A Bond of $1,500 will be collected at the time of entering into the Rental Contract. The $1,500 will be debited to the credit card account immediately. An administration fee of $30 applies.

Liability Reduction Option (LRO):
A $0 Liability applies.

LRO protects against:

- Accidental damages
- Windscreen (1 windscreen covered per rental)
- Protection against theft and vandalism
- Protection against uninsured motorists
-Tyre damage (2 tyres covered per rental)

A Bond of $500 will be collected at the time of entering into the Rental Contract. The $500 will be debited to the credit card account immediately. An administration fee of $10 applies.

Bond:
For security purposes, only a credit card can be used to provide a Bond. The credit card holder must be present and able to sign for the Bond upon vehicle collection. The credit card holder is jointly and severally liable for any damage to the rental vehicle.

The Bond is fully refundable when the vehicle is returned to the correct location on time, is full of fuel and all other terms of the Rental Contract have been complied with. If there is damage to the vehicle on its return, the Bond will be used to cover the cost of such damage up to the amount of the relevant Liability. However, if the terms of the Rental Contract are breached and the Bond is insufficient to cover the damage then any extra cost will be charged.

Full Responsibility:
At all times the renter is responsible for:

- Damage caused where the terms of Rental Contract have been breached.
- Damage caused by negligence.
- Damage caused to the Vehicle in any way by part or total water submersion or salt water.
- Damage caused due to a single vehicle roll over.
- Damage caused to the Vehicle by the renter’s wilful conduct.
- Damage caused to the Vehicle when using the Vehicle in contravention of any legislation or regulation controlling vehicular traffic.
- Damage or loss caused to any personal belongings.
- Damage caused due to use of incorrect or contaminated fuel.
- Damage to the awning, slide out, overhead or underbody of the Vehicle.

Denver depot

Address: 3280 Chambers Road , Aurora , CO , US

OFFICE HOURS:
The branch is open Monday to Friday from 9am to 4.30pm, and Saturday from 9am to 12pm. The branch will be closed Sundays and public holidays  (including New Years Day, Memorial Day, Independence Day, Labor Day, Thanksgiving Day and Christmas Day).

PICK UP AND DROP OFF INSTRUCTIONS:
Vehicles can be collected and returned Monday to Friday between 9am and  4pm, and Saturday between 9am and 11am. Upon pick up of the vehicle, The Supplier's staff will provide you with a complimentary vehicle consultation which includes an explanation of the features of the vehicle and driving tips.

TRANSFERS:
Vehicles must be collected and returned to The Supplier's branch (no airport returns). Transfers to and from the depot are not included in the rental price. It is the renter’s responsibility to get to and from the branch.

Las Vegas depot

Address: 5837 Boulder Highway , Las Vegas , NV , US

OFFICE HOURS:
The branch is open Monday to Friday from 9am to 4.30pm, and Saturday from 9am to 12pm. The branch will be closed Sundays and public holidays  (including New Years Day, Memorial Day, Independence Day, Labor Day, Thanksgiving Day and Christmas Day).

PICK UP AND DROP OFF INSTRUCTIONS:
Vehicles can be collected and returned Monday to Friday between 9am and  4pm, and Saturday between 9am and 11am. Upon pick up of the vehicle, The Supplier's staff will provide you with a complimentary vehicle consultation which includes an explanation of the features of the vehicle and driving tips.

TRANSFERS:
Vehicles must be collected and returned to The Supplier's branch (no airport returns). Transfers to and from the depot are not included in the rental price. It is the renter’s responsibility to get to and from the branch. Please take a taxi to the depot which is located 6 miles from the airport and 9 miles from the city. Taxi fares: Approx US$45 from the City and US$30 from the airport.

Los Angeles depot

Address: 13820 Hawthorne Blvd , Hawthorne , CA , US

OFFICE HOURS:
The branch is open Monday to Friday from 9am to 4.30pm, and Saturday from 9am to 12pm. The branch will be closed Sundays and public holidays  (including New Years Day, Memorial Day, Independence Day, Labor Day, Thanksgiving Day and Christmas Day).

PICK UP AND DROP OFF INSTRUCTIONS:
Vehicles can be collected and returned Monday to Friday between 9am and  4pm, and Saturday between 9am and 11am. Upon pick up of the vehicle, The Supplier's staff will provide you with a complimentary vehicle consultation which includes an explanation of the features of the vehicle and driving tips.

TRANSFERS:
Vehicles must be collected and returned to The Supplier's branch (no airport returns). Transfers to and from the depot are not included in the rental price. It is the renter’s responsibility to get to and from the branch. Please take a taxi to the depot which is located 5 miles from the airport and 15 miles from the city. Taxi fares: Approx US$40 from the City and US$25 from the airport.

Oakland depot

Address: 14273 Washington Ave. , San Leandro , CA , US

This depot is not located in Downtown Oakland.  This depot is located nearby at 14273 Washington Ave, San Leandro

OFFICE HOURS
The branch is open Monday to Friday from 9am to 4.30pm, and Saturday from 9am to 12pm. The branch will be closed Sundays and public holidays  (including New Years Day, Memorial Day, Independence Day, Labor Day, Thanksgiving Day and Christmas Day).

PICK UP AND DROP OFF INSTRUCTIONS:
Vehicles can be collected and returned Monday to Friday between 9am and  4pm, and Saturday between 9am and 11am. Upon pick up of the vehicle, staff will provide you with a complimentary vehicle consultation which includes an explanation of the features of the vehicle and driving tips.

TRANSFERS:
Vehicles must be collected and returned to the branch (no airport returns). Transfers to and from the depot are not included in the rental price. It is the renter’s responsibility to get to and from the branch. Please take a taxi to the depot which is located 4 miles from the airport and 18 miles from the city. Taxi fares: Approx US$50 from the City and US$25 from the airport.

San Francisco depot

Address: 14273 Washington Ave. , San Leandro , CA , US

We are located at 14273 Washington Ave, San Leandro

OFFICE HOURS:
The branch is open Monday to Friday from 9am to 4.30pm, and Saturday from 9am to 12pm. The branch will be closed Sundays and public holidays  (including New Years Day, Memorial Day, Independence Day, Labor Day, Thanksgiving Day and Christmas Day).

PICK UP AND DROP OFF INSTRUCTIONS:
Vehicles can be collected and returned Monday to Friday between 9am and  4pm, and Saturday between 9am and 11am. Upon pick up of the vehicle, The Supplier's staff will provide you with a complimentary vehicle consultation which includes an explanation of the features of the vehicle and driving tips.

TRANSFERS:
Vehicles must be collected and returned to The Supplier's branch (no airport returns). Transfers to and from the depot are not included in the rental price. It is the renter’s responsibility to get to and from the branch. Please take a taxi to the depot which is located 26 miles from the airport and 18 miles from the city. Taxi fares: Approx US$50 from the City and US$70 from the airport.